PHILOSOPHY AND MISSION   The mission of STN Electronics:        to promote the formation of the civilized IT-market and mutual relations            between market players;        to promote the further developmentof a competitive environment on the            IT- market;        to improve the mechanism of price regulations;        to raise appeal and efficiency of business of its partners;        to provide equal opportunities to all its partners;        to create conditions for channel efficiency;        to constantly adopt, adapt and improve the logistics infrastructure for            the convenience of the channel "distributor-dealer-end-user". STANDART OF ACTIVITY WITH CLIENTS PURCHASE:   Personal account management      approach for each client.   Constant availability of products in      the warehouse.   Variety of the offer.   Development of competitivy pricing,      granting of special pricing based on      an individual approach towards its      clients.   Supports of partners in their dealing      with corporate clients.   Delivery of equipment on order.   MARKETING AND SUPPORT:   Channel incentive.   Information technical support and      consultation.   Solving of problem situations, regular      inquiries of customer satisfaction. LOGISTICS:   Next day delivery.   Managing of claims. FINANCE:   Flexible payment conditions.   Granting of commodity credits to regular      customers.

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